Support Center
Documentation, diagnostic guides, and community support resources for the Trax Windows desktop browser.
Documentation Categories
Getting Started
First-time setup, default browser configuration on Windows 10/11, and importing data from existing installations.
Downloads & Updates
Installer packages, standalone ZIP archives, SHA-256 hash verification, and background update check behavior.
Profiles & Workspaces
Managing multiple separated browsing identities, independent cookie jars, and custom profile icons.
Extensions & Add-ons
Installing, enabling, pinning, and troubleshooting compatible Chromium extensions and options pages.
Trax Shield Filtering
Network-level ad blocking, tracker rulesets, per-site toggles, and managing allowlists.
Privacy & Isolation
Local-only profile storage boundary, private sessions, permission controls, and cookie retention.
Password Management
Locally encrypted credential storage, autofill settings, and secure password deletion.
Installation & System
Resolving SmartScreen notifications, custom installation directories, and clean uninstallation.
GitHub Issue Tracker
Found a bug or rendering glitch on Windows? Submit a detailed issue report with reproduction steps on our GitHub repository.
Open GitHub IssuesKnowledge Base & FAQ
Browse quick answers to frequently asked questions about Trax Shield, profile separation, and update delivery.
Browse FAQTrax is a native Windows desktop browser that does NOT automatically transmit crash logs or telemetry over the internet. When diagnosing a local issue or submitting a bug report, you can inspect diagnostic logs on your machine:
Trax registers custom Windows URL protocol handlers (trax://) to allow external applications, launchers, and scripts to interact safely with the browser.